Making Difficult Conversations Manageable

Can we make difficult conversations not so difficult? Yes, we can!

Difficult conversations are inherently challenging, but with the right approach, they don’t have to be overwhelming. By developing practical skills and applying them in real-life scenarios, you can approach these conversations with clarity and confidence.

In this interactive 3-hour workshop, we’ll explore how to navigate difficult conversations in ways that lead to productive outcomes while maintaining positive relationships.

Workshop Highlights:

·         What Makes a Conversation Difficult? Understand the common barriers and how to address them.

·         Practical Skills for Better Outcomes: Learn techniques to stay composed, foster collaboration, and find solutions.

·         Real-Life Practice: Work through case studies and apply strategies to scenarios from your personal or professional life.

Audience: This workshop is open to all UBCO faculty and staff. 

Date: January 29, 2024

Time: 12:45 pm to 3:45 pm

Location: UNC 334

Cost: $75  PD Fund eligible

FACILITATOR: Zach Cherian, Lead – Talent & Development at UBC brings 25 years of experience in global senior-leadership roles specializing in Learning & Leadership Development, People & Culture, business operations, and M&A Integration. He has extensive expertise in navigating challenging organizational dynamics, managing sensitive stakeholder conversations, and fostering collaboration across diverse teams. Throughout his career, he has led initiatives that required addressing difficult conversations effectively, from guiding leadership teams through cultural transformations to resolving conflicts. Zach has facilitated workshops in topics such as Difficult Conversations in many countries, including China, Malaysia, India, Singapore, and US. He is passionate about equipping leaders and teams with practical tools for communication, helping organizations thrive, and empowering teams to act as strategic partners in creating workplace cultures where open dialogue is encouraged.

QUESTIONS: If you have questions about this workshop, please email Shweta Jaiswal Thakur.