Course

Making Difficult Conversations Manageable

Self-paced

$75 Enroll

Full course description

Can we make difficult conversations not so difficult? Yes, we can!

Difficult conversations are inherently challenging, but with the right approach, they don’t have to be overwhelming. By developing practical skills and applying them in real-life scenarios, you can approach these conversations with clarity and confidence.

In this interactive 3-hour workshop, we’ll explore how to navigate difficult conversations in ways that lead to productive outcomes while maintaining positive relationships.

Workshop Highlights:

·         What Makes a Conversation Difficult? Understand the common barriers and how to address them.

·         Practical Skills for Better Outcomes: Learn techniques to stay composed, foster collaboration, and find solutions.

·         Real-Life Practice: Work through case studies and apply strategies to scenarios from your personal or professional life.

Audience: This workshop is open to all UBCO faculty and staff. 

Date: January 29, 2024

Time: 12:45 pm to 3:45 pm

Location: On campus (TBD)

Cost: $75  PD Fund eligible

FACILITATOR: Zach Cherian has 25 years of experience in global senior-leadership roles in Learning & Leadership Development, People & Culture, business operations, and M&A Integration. He has managed large, complex, organization-wide projects requiring significant collaboration, stakeholder management, planning and execution. Zach is passionate about learning & leadership development, helping organizations become awesome places to work, and HR teams becoming strategic business partners.

QUESTIONS: If you have questions about this workshop, please email Shweta Jaiswal Thakur.