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Course

Conflict Engagement: An Introduction

Started Feb 19, 2020

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Full course description

DATE:  Self-paced

DURATION: ~45 min

LOCATION: Canvas

DESCRIPTION:

How do we understand conflict: Is it a bad thing to be avoided? Is it something to be won?

Could engaging in conflict be an opportunity for learning and insight? A step towards a culture of inclusion and welcoming diversity?

Indeed, because most conflicts emerge from our community’s diversity and multiplicity of views, cultures and experiences,  engaging with these conflicts can become the pathway to a deeper understanding of how to live and work with others in more equitable ways.

During this session you will learn about UBC’s Conflict Engagement Initiative, and explore ways for understanding conflict, gain insights into power and resistance – our own resistance and how we experience the resistance of others, and some options for engaging in conflict.

LEARNING OUTCOMES

At the end of this session, participants will be able to:

  • Understand UBC’s Conflict Engagement Initiative and its alignment with UBC Strategic Plan
  • Define conflict and identify its structural causes
  • Gain insight into conflict styles, motivations, and the escalation of resistance
  • Identify options for engaging in conflict

AUDIENCE

This session is designed for all UBC employees who want more tools and confidence for successfully navigating difficult conversations and conflict situations.

KEYWORDS: ONCS, VRPTGY, VRRNSE, ORLS, OE, DYIN, TGLG, LPMT, CTET, REWK

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